How to Reach the Editorial Team
Got a correction, a question, a press request, or a privacy inquiry? You’re in the right place. This page sets out the right channel for each kind of message and what to expect from us in response.
If your appraisal value is wrong, your homestead exemption was denied, you need to file a protest, or you have a question about your tax bill — that needs your CAD or your tax assessor-collector, not us. We do not appraise property, do not handle protests, do not collect taxes, and have no access to CAD systems. The fastest way to your CAD’s contact details is the Texas Comptroller’s CAD Directory.
Pick the Right Subject Line
All inquiries go through one inbox: info@appraisaldistrict.org. Putting the right subject line on your message gets it to the right person fastest.
Correction
Wrong CAD phone number, outdated portal link, broken link, deadline that doesn’t match a current Notice of Appraised Value, exemption form that’s been superseded.
Subject: Correction Response within 7 business daysGeneral editorial
Suggestions for new content, missing CADs, requests to expand a particular section, feedback on tone or structure.
Subject: Editorial feedback Response within 14 business daysPress & media
Journalists, researchers, and broadcasters wanting to discuss our methodology, comment on a property-tax story, or interview our editorial team.
Subject: Press inquiry Same-day or next-business-day responsePrivacy & data
CCPA/CPRA, Texas TDPSA, and other state-privacy rights — access, correction, deletion, opt-out of sale/sharing, portability.
Subject: Privacy request Within 45 days (state law requirement)Legal & DMCA
Copyright complaints, trademark concerns, defamation inquiries, DMCA notice and counter-notice submissions.
Subject: Legal — DMCA Acknowledgment within 5 business daysAccessibility
If something on the site doesn’t work for you with a screen reader, keyboard navigation, magnification, or another assistive technology.
Subject: Accessibility issue Priority — usually 1–3 business daysCookies & advertising
Questions about a specific cookie, opt-out of advertising, or how to send a Global Privacy Control signal.
Subject: Cookies Response within 7 business daysPartnerships & advertising
Advertising inquiries, content partnerships with CADs or recognized property-tax bodies, syndication requests.
Subject: Partnership inquiry Response within 14 business daysWhat to Include in Your Message
For any kind of inquiry, the more specific you can be, the faster we can help. A useful message usually includes:
- The page URL on appraisaldistrict.org/ you're referring to (if relevant)
- Your county and CAD name, if it’s a CAD-specific question
- What you expected to find or what you think is wrong
- If possible, a link to the CAD or Comptroller page that supports the correction
- A contact email so we can reply (we don’t share your email; see our Privacy Policy)
If you can include the link from the CAD that contradicts our page, we can verify and update without going through a search ourselves. That cuts the response time roughly in half.
What We Cannot Help With
To save your time and ours, here’s what we can’t do — but where you can find help instead:
| If you need… | Go to… |
|---|---|
| To file a property-value protest | Your CAD’s online protest portal or paper Form 50-132 (linked on every county page) |
| To apply for a homestead exemption | Your CAD with Form 50-114 — comptroller.texas.gov/forms/50-114.pdf |
| To pay your property tax bill | Your county tax assessor-collector (separate from the CAD) |
| To request public records from a CAD | The CAD’s public information officer under the Texas Public Information Act |
| Statewide property tax guidance | The Texas Comptroller’s Property Tax Assistance Division at comptroller.texas.gov/taxes/property-tax |
| To file a privacy complaint about a Texas business | The Texas Attorney General at texasattorneygeneral.gov |
| Free legal aid for low-income Texans | Texas Legal Services Center, Lone Star Legal Aid, or Legal Aid of NorthWest Texas — see texaslawhelp.org |
| To find a licensed Texas property-tax consultant | The Texas Department of Licensing and Regulation at tdlr.texas.gov |
How We Operate
appraisaldistrict.org/ is a digital-only publication. We do not have a physical office open to the public, do not accept walk-in visitors, and do not publish a postal address for general correspondence. Email is the way to reach us — that lets us respond to readers from anywhere in Texas (and beyond) and keeps overheads low so we can focus on the editorial work.
If a postal address is required for a specific legal or regulatory purpose (for example, formal legal service that cannot be made by email), please email us first and we will provide the appropriate address.
What We Won’t Engage With
- Abusive, threatening, or harassing messages — these are not acted on and may be reported to authorities where appropriate
- Bulk SEO outreach, link-insertion requests, and “guest post” pitches that aren’t relevant to Texas property tax
- Requests to remove factual statements about a CAD that are accurate and properly sourced
- Pay-for-coverage offers from property-tax-protest companies, consultants, or law firms — see our Editorial Policy for the rationale
- Generic marketing emails, sales pitches, and unsolicited proposals not specific to our work
Ready to Send Us a Message?
Pick the right subject line, include the page URL and any supporting link, and we’ll respond within the time stated for that channel.
📧 info@appraisaldistrict.org