Hey there,
if you’re in Randall County, Texas—whether that’s Amarillo, Canyon, or out in the panhandle countryside—you’re dealing with the Potter-Randall Appraisal District (folks call it PRAD or Potter-Randall CAD).
This is the office that appraises all the real estate and business personal property in both Potter and Randall Counties. They set the values that local taxing units (schools, county, city, etc.) use to figure your property tax bill.
It’s not the tax collector—that’s the Randall County Tax Office—but PRAD handles the valuations, exemptions, protests, and all that foundation stuff.
From what I’ve seen helping people around the Amarillo area, PRAD runs a straightforward operation.
Potter-Randall Appraisal District Property Search Online
Start here to check your home, ranch, or commercial spot’s value—it’s free and pulls the most current data.
Go to the official search: https://www.prad.org/property-search
Quick steps that get results fast:
- Hit https://www.prad.org/property-search.
- Pick your search: Compound Text (owner name, address, or account number works great), or jump to the full public portal for extras.
- Plug in details—last name, street in Amarillo/Canyon, or your account number off a notice.
- Search pops your parcel: market/appraised value, exemptions on file, building details, land size, ownership changes.
- For visuals, check the “Map Search” link—opens interactive GIS to zoom on your property, see lines, comps nearby, flood info.
Tip that saves headaches: Screenshot or print the full details page. Use those comps if you end up protesting—shows similar properties sold recently.
Potter-Randall Appraisal District Contact Information Phone Number Address
Real people answer here, and they’re good about walking you through questions.
- Phone: 806-358-1601 (main line—call mornings for shorter wait; they handle values, forms, exemptions)
- Fax: 806-355-8426
- Email: info@prad.org (send scanned docs after calling to confirm)
- Physical Address (visits/drop-offs): 5701 Hollywood Road (Loop 335), Amarillo, TX 79118
- Mailing Address: P.O. Box 7190, Amarillo, TX 79114-7190
Hours: Usually 8:00 a.m. to 5:00 p.m., Monday–Friday. Easy access off the loop, plenty of parking. If you’re coming from Canyon or Randall County spots, it’s a straight shot.
How to Apply for Homestead Exemption in Potter-Randall CAD
This cuts your taxable value big time on your main home—huge for school taxes—and adds freezes for over-65, disabled, veterans.
File ASAP after buying or qualifying; deadline often April 30, but late ones sometimes accepted.
Steps that actually go through smooth:
- Download Form 50-114 (Residence Homestead Exemption) from https://www.prad.org/ (under “Forms” or “Homestead Exemption”) or Texas Comptroller at https://comptroller.texas.gov/forms/50-114.pdf.
- Fill it out: Property address/account number (from search), your details, proof you live there.
- Attach copy of Texas driver’s license/ID with the address matching—state requires it.
- Submit easiest way: Online via Public Portal at https://www.prad.org/public-portal/ (fastest, tracks instantly). Or mail to P.O. Box 7190, drop at 5701 Hollywood Road, or call about email.
- Check extras (over-65 freeze, disabled vet)? Same form—just mark and add proof like VA docs.
They review homesteads now and then, so keep your residency current. New buyers: File right after closing to lock in savings.
Filing a Property Tax Protest with Potter-Randall Appraisal District
Think the value’s too high? Protest it—evidence from comps often wins reductions here.
Deadline: May 15 or 30 days after your Notice of Appraised Value (whichever later).
Simple online route:
- Log into Public Portal: https://www.prad.org/public-portal/ (use your PIN from the notice or create account).
- Find protest/E-File section, pick your property.
- Select reasons (market too high, unequal to similars).
- Submit Notice of Protest—gets instant confirmation.
- Build evidence: Grab recent sales from property search (similar size/location), photos of damage/poor features, repair quotes.
- Hearing notice comes by email/mail—options for in-person, phone, or virtual.
Folks who bring real numbers (like 3-5 comps) see good results. File early for peace of mind.
Payment and Other Key Resources for Randall County Property Taxes
Payments go through the Randall County Tax Office, not PRAD, but everything links up.
- Pay online: https://taxpayer.randallcounty.com/taxweb/ or https://randallcounty.propertytaxpayments.net/search
- Phone pay: 1-877-690-3729 (need account number; jurisdiction code often 5319)
- In person/mail: Randall County Tax Office (Canyon or Amarillo locations—check randallcounty.gov/187/Tax-Office)
- Tax Office phone: 806-468-5540 (for bills, penalties after Jan 31)
More bookmarks:
- Full PRAD site: https://www.prad.org/ — forms, news, capitalization rates (like low-income housing updates for 2026).
- Public Portal: https://www.prad.org/public-portal/ — e-notices, exemptions, protests.
- Randall County main: https://www.randallcounty.gov/ — tax rates (Randall County at ~0.40099 for FY26), exemptions info.
- Texas Comptroller: https://comptroller.texas.gov/taxes/property-tax/ — statewide rules, protest guides.

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