Panola County, Texas (East Texas, home to Carthage, Lake Murvaul, and timber/ranch land) has its own Central Appraisal District responsible for fair and uniform valuations of all real and business personal property.
Panola CAD serves Panola County and its taxing entities, including the county, school districts, and special districts.
Here is your practical, step-by-step resource with official links and contacts.
Official Contacts
- Chief Appraiser: Douglas McPhail
- Phone: 903-693-2891
- Email: DMCPHAIL@PANOLACAD.ORG
- Physical Address: 1736 Ballpark Drive, Carthage, TX 75633
- Main Website: https://www.panolacad.org/ (check for current search/protest access)

- Tax Assessor-Collector (for bills & payments): Holly Gibbs Phone: 903-693-0340 Address: 110 S. Sycamore, Room 211, Carthage, TX 75633 Online tax view/pay: http://www.panolacountytax.org/
Property Search & Tools
When the site is available:
- Property Search: Available directly on panolacad.org (search by owner name, address, property ID).
- Interactive Map: Linked on the CAD site.
- Online Protest: Available through the CAD portal.
- Forms & Data: Homestead exemptions, agricultural/wildlife applications, certified rolls (2025 rolls now available in Geo and Alpha formats).
The search shows owner details, appraised values, exemptions, legal descriptions, and improvement data. Use it to check your current valuation quickly.
Common Exemptions
Panola CAD provides standard Texas exemptions to reduce taxable value:
- Residence Homestead (including Over-65 freeze)
- Disabled Veteran / Disabled Person
- Agricultural (1-d-1), Timber, or Wildlife Management
- Freeport and other business exemptions
- Charitable/religious organizations
Download forms from the CAD site or request by phone/email. File promptly — deadlines are usually April 30.
How to Protest Your Appraisal
- Receive your annual Notice of Appraised Value.
- Submit a protest online or by mail/phone before the deadline.
- Provide supporting evidence (comparable sales, photos, appraisals).
- Attend the Appraisal Review Board hearing if scheduled.
Protests are common and often successful in adjusting values.
Paying Property Taxes in Panola County
Panola CAD appraises values only — they do not collect taxes.
Contact the Panola County Tax Assessor-Collector (Holly Gibbs):
- Phone: 903-693-0340
- Online payments and viewing: http://www.panolacountytax.org/
- Mail or in-person payments accepted.
Bills are typically mailed in fall and due by January 31. Partial payments or installment options may be available — confirm with the Tax Office.
Practical Tips for Panola County Owners
- Update your address with both CAD and the Tax Office to receive all notices.
- Agricultural and timber properties can qualify for significant valuation reductions — contact the CAD early.
- The office is small and local; calling 903-693-2891 usually connects you with helpful staff.
- Check the CAD site for certified appraisal rolls, news, and forms.
- For vehicle registration or other services, the Tax Office handles those as well.
Panola County combines timber, oil/gas, and residential properties, so valuations reflect local market conditions. Start with the CAD website or a quick phone call for your specific account.

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